PLAY canceled flights
If we need to cancel a flight in our flight schedule due to COVID-19 restrictions we will offer you the following options for your booking:
- Cancel your travel with us and receive a full refund.
- Cancel your travel with us and receive the amount purchased in a PLAY travel voucher valid for 1 year.
- Change your date of travel free of charge. Only applicable to flights posted for sale on our website.
Please note that it is extremely important for you to have the correct contact information updated in your booking.
If we need to notify you of canceled flights we will send text messages/emails to the contact information listed in your booking. You will be asked to choose from the options listed above via a link we send you.
We will then change your booking to fit your selected option and notify you once the changes are made.