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Service requests
Cancellation request

Cancellation request

Request a cancellation for your booking

Email address*

Full name*

Please write your full name here

Booking number*

The PLAY booking number is a 6 digit code starting with M i.e. M012RD

Email on booking*

What is the email address associated with the booking?

Did you purchase a cancellation protection?*

No, I do not have a cancellation protection
Yes, I have a cancellation protection

Which flight would you like to cancel?*

Both
Outbound
Return flight (Inbound)

Is the cancellation for all passengers in booking?*

No, I will specify in the comment box below
Yes

Additional comments

I accept that all PLAY's tickets are non-refundable, unless the cancellation protection was purchased and relevant conditions are met.*

I confirm that the Service Team can proceed with my cancellation request

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